About Us
West Automotive – The local garage you can trust
Martin Frankland
Owner
Our promise
Customer transparency
To check your car for safety issues
To consult with you prior to undertaking any additional work that is identified
To provide you with transparent quoting and billing on all work
Quality of work
To provide you with a digital service record of the work carried out
To use professional equipment to diagnose faults on your car
Professionally trained technicians will carry out the maintenance and repair work
Use original manufacturer parts or parts of equivalent high quality and retain any parts we have removed for your inspection
Guarantee all work for 12-months and protect any warranty on the car
Customer confidence
To be inspected by the AA to compliance with their high standards and the promise
To offer alternative dispute resolution in the unlikely event you have any issues that need resolving
The Motor Ombudsman
The Motor Ombudsman Service and Repair Code commit garages to an open, transparent and fair method of business, aiming to maintain consistently high standards across the industry. By subscribing to the Code, a garage is demonstrating its commitment to operate as a responsible business and deliver high levels of customer satisfaction.
Take a Tour
We are very proud of our brand new custom built multi-bay workshop and MOT test station at Westerhope, Newcastle and invite you to take a virtual tour.
Use the directional arrows < > on the image below and take a good look around.
Satisfied Customers
“Great service, fit my car in very quick and very happy.”
Gordon Johnson
“Prompt and professional service, really happy with the quality of the tracking and will be using your services again. “
Fardin Esfandiari
Don’t just take our word, see other customer comments or leave your own review on
West Automotive Limited
Satisfaction Guaranteed
Call us today
