About Us

West Automotive – The local garage you can trust

Martin Franklin Owner West Automotive

Martin Frankland


“At West Automotive I personally promise you a fast, friendly, efficient and affordable garage service”
West Automotive professionally trained technicians wil

Our promise

Customer transparency

To check your car for safety issues

To consult with you prior to undertaking any additional work that is identified

To provide you with transparent quoting and billing on all work

Quality of work

To provide you with a digital service record of the work carried out

To use professional equipment to diagnose faults on your car

Professionally trained technicians will carry out the maintenance and repair work

Use original manufacturer parts or parts of equivalent high quality and retain any parts we have removed for your inspection

Guarantee all work for 12-months and protect any warranty on the car

Customer confidence

To be inspected by the AA to compliance with their high standards and the promise

To offer alternative dispute resolution in the unlikely event you have any issues that need resolving

The Motor Ombudsman service and repair code

The Motor Ombudsman

The Motor Ombudsman Service and Repair Code commit garages to an open, transparent and fair method of business, aiming to maintain consistently high standards across the industry. By subscribing to the Code, a garage is demonstrating its commitment to operate as a responsible business and deliver high levels of customer satisfaction.

 Take a Tour

We are very proud of our brand new custom built multi-bay workshop and MOT test station at Westerhope, Newcastle and invite you to take a virtual tour.

Use the directional arrows < > on the image below and take a good look around.

Satisfied Customers

            “Great service, fit my car in very quick and very happy.”                               

Photo of satisfied customer Gordon Johnson and partner who left a posative review for West Auto

Gordon Johnson

Prompt and professional service, really happy with the quality of the tracking and will be using your services again.

Photo of satisfied customer Fardin Esfandiari who left a posative review for West Auto

Fardin Esfandiari

Don’t just take our word, see other customer comments or leave your own review on


West Automotive Limited

Satisfaction Guaranteed